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ABOUT

I see the whole picture when most people are looking at a piece of it.

Twenty-seven years of brand, product, and organization. I have never been able to look at only one of them.

WHY THIS COMBINATION IS RARE

Most people do one of these.
I have always done three.

Most brand strategists have never released a product. Most product leaders cannot build a brand. Most operators cannot think at the strategic level. That is not a résumé quirk. It is the reason the work holds.

01

Positioning that outruns the product does not win the market. It shortens the runway to the moment a customer finds out.

 

A story the product cannot deliver is a liability.

02

A product built without a position is a feature list.

It gets built competently, demos well, and never becomes the reason anyone chooses you over the alternative.

 

03

An organization pointed at the wrong thing executes beautifully in the wrong direction.

The team is not the problem. The direction is. Fixing the team without fixing the direction just gets you there faster.

You cannot fix any one of them in isolation. Most engagements try, and the company ends up roughly where it started, with a new deck.

I go outside before I touch anything inside. It is the only thing I have ever worked on.

THE RECORD

Where the twenty-seven years went.

2025 – Present

 

 

 

 

 

 

2023 – 2025

2016 – 2021

2018 – 2019

2016 – 2018

1999 – 2016

1992

CareDx

UX DESIGN & STRATEGY · TRANSPLANT DIAGNOSTICS

Established the company's UX standards and built the foundation of its experience practice: the design system, the research method, and the operating model a design function needs before anyone treats it as strategic. Set the standard the organization now designs against.

Trustwave

GLOBAL HEAD OF UX  · PE TURNAROUND

Built the UX practice from zero at a global cybersecurity company operating in 42 countries. Defined the operating model, staffing, and design integration across the full SDLC. Established Trustwave's first unified design system and customer experience standard.

Dock Health

CO-FOUNDER & CHIEF PRODUCT OFFICER

Built product, UX, and raised funds from zero. Raised $3.5M. Accepted into Stanford Medicine X, Boston Children's Hospital, UCLA KidsX, and Cedars-Sinai accelorators.

Twitter

UX PRODUCT STRATEGIST

Took a $3B ad business and charted a credible path to $10B. Eight months of research found what the company could not see from the inside: the US market was contracting and the opportunity was international. Identified the "Ten In Five strategy," a $10B international ad revenue opportunity.

ADT

VP OF USER EXPERIENCE · PE-BACKED · POST-ACQUISITION

Walked into an organization fractured by acquisition, with products that did not know each other existed. Rebuilt UX from the ground up under PE ownership. Launched ADT Go with Apple, Samsung, Google, and Amazon partnerships. Reduced overhead by $3M+.

Architects & Schemers

FOUNDER · STRATEGIST · SEVENTEEN YEARS

Product strategy and UX consultancy. eBay, Wells Fargo, Cisco, GoPro, Autodesk, Macy's, Boston Children's Hospital, and UNICEF.

University of Wisconsin - Stout

INDUSTRIAL DESIGN & HUMAN FACTORS

One of four students across the U.S. chosen for the coveted General Motors Design Internship

Stanford Medicine X

Boston Children's Hospital

UCLA KidsX

Accelerators accepted into:

Cedar-Sinai

READY?

Let's find out what is actually true about your company.

A 20-minute conversation. No pitch. No proposal. Just a direct exchange about where you are, what the inflection point looks like from where you stand, and whether this is the right fit. If it is not, I will tell you.

Book a 20-minute call

SERIOUS ENGAGEMENTS FOR COMPANIES AT SERIOUS INFLECTION POINTS

HOMEBASE

Silicon Valley, CA

SERVING

Series B & Beyond · PE-Backed Turnarounds

AVAILABILITY

Limited engagements per year

LINKEDIN

linkedin.com/in/keatherroemhildt

Keather Roemhildt

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